FAQ

  • What services does Rise offer?

    Rise offers virtual assistant services tailored to the needs of real estate professionals. Our assistants can help with various tasks, including lead generation, appointment scheduling, email management, and more.

  • How does Rise select virtual assistants?

    Rise employs a rigorous selection process to ensure that each virtual assistant is skilled, experienced, and capable of meeting our clients' needs. We assess candidates based on their qualifications, experience, and compatibility with our clients' requirements.

  • What are the pricing options for Rise's virtual assistant services?

    Rise offers flexible pricing options tailored to suit different budgets and needs. Our pricing structure is transparent, with no hidden fees. We offer hourly, monthly, and customized packages to accommodate varying workloads and preferences.

  • What if I'm not satisfied with my virtual assistant?

    Rise is committed to client satisfaction. If you're not satisfied with your virtual assistant for any reason, we will work with you to address your concerns and, if necessary, provide a replacement assistant to ensure your needs are met.

  • Is there a minimum commitment required to work with Rise?

    Rise offers flexible arrangements with no long-term contracts. You can scale your services up or down as needed, and we're here to support you every step of the way.

  • How do I communicate with my virtual assistant?

    You can communicate directly and consistently with your virtual assistant. We provide various communication channels, including email, phone calls, and messaging platforms, to facilitate seamless interaction. Additionally, we encourage regular check-ins and updates to ensure alignment on tasks and priorities. With open and transparent communication, you can effectively delegate tasks, provide feedback, and stay informed about the progress of your projects.

  • Can Rise's virtual assistants work within specific time zones or schedules?

    Yes, Rise's virtual assistants can accommodate specific time zones or schedules based on the client's preferences and requirements. We understand that flexibility is crucial for our clients, especially when it comes to coordinating tasks and communication with virtual assistants across different time zones. Whether you need assistance during standard business hours or outside of traditional working hours, our virtual assistants are adaptable and can adjust their schedules accordingly to best support your needs.

  • Can Rise's virtual assistants handle urgent tasks or last-minute requests?

    Yes, Rise's virtual assistants are equipped to handle urgent tasks and accommodate last-minute requests. We understand that business needs can sometimes change unexpectedly, and urgent matters may arise that require immediate attention. Our virtual assistants are trained to remain flexible and responsive to meet our clients' evolving needs.

  • Are there additional fees for requesting assistance outside of regular business hours?

    At Rise, we understand that business needs don't always adhere to traditional working hours, and our goal is to provide support when you need it most. We strive to offer transparent and flexible pricing without imposing additional fees for assistance outside of regular business hours.